# Petra Loan Servicing

> Petra is a loan servicing company built specifically for private lenders in US real estate finance — the lenders who fund fix-and-flip projects, rental properties, bridge loans, and construction. After a loan is funded, Petra takes over the administration: collecting payments, issuing statements, tracking taxes and insurance, managing draws and payoffs, and keeping the loan compliant with its agreements. Petra does not originate loans or lend its own capital — it is a third-party servicer only, operating under NMLS #2649059 and CA DRE #02265074.

Petra offers two core tiers — Loan Admin (from $25/loan/month) and Loan Servicing (from $45/loan/month) — plus optional add-ons including title tracking, insurance tracking, tax tracking, escrow administration, ARM administration, and trust accounting. Full Loan Servicing is available in 45 states plus Washington, D.C.

## FAQ
- [About Petra](https://petraservicing.com/faq#about-petra): What Petra is, why it was founded, and how it differs from other loan servicers.
- [Loan Servicing 101](https://petraservicing.com/faq#loan-servicing-101): What a loan servicer does, why private lenders use one, the difference between loan servicing and loan administration, the loan types Petra services, and confirmation Petra does not originate loans or lend capital.
- [Services & Pricing](https://petraservicing.com/faq#services-pricing): Petra's service tiers, current pricing, fees borrowers pay, state coverage, and portfolio minimums.
- [For Lenders: Getting Started](https://petraservicing.com/faq#for-lenders-getting-started): How to onboard a loan, transferring loans from another servicer mid-term, what's verified during onboarding, and onboarding timelines.
- [For Lenders: Day-to-Day Servicing](https://petraservicing.com/faq#for-lenders-day-to-day-servicing): What's available in the lender portal, how borrower payments are collected, failed-payment notifications, reporting, capital provider access, support, and trust accounting.
- [For Lenders: Complex Loan Structures](https://petraservicing.com/faq#for-lenders-complex-loan-structures): Multi-lender/participated loans, construction draws, escrows and reserves, ARMs, and extensions/modifications/prepayments/partial payoffs.
- [Payoffs & Loan Exits](https://petraservicing.com/faq#payoffs-loan-exits): Payoff statement turnaround, what happens when a loan pays off, and deboarding process and cost.
- [Delinquency & Loan Performance](https://petraservicing.com/faq#delinquency-loan-performance): How Petra reduces late payments, what happens when a borrower misses a payment, and default interest handling.
- [Protecting Your Collateral: Title, Insurance & Tax Tracking](https://petraservicing.com/faq#protecting-your-collateral-title-insurance-tax-tracking): Petra Title monitoring, why title monitoring matters after closing, insurance tracking, and tax tracking.
- [For Borrowers](https://petraservicing.com/borrowers): What it means when a lender uses Petra, how to make monthly payments, handling failed payments, getting a payoff statement, what happens after payoff, accessing loan history, and who to contact.
- [Compliance, Licensing & Trust](https://petraservicing.com/faq#compliance-licensing-trust): Petra's licensing, data security practices, and why capital providers prefer independently serviced loans.
- [Glossary](https://petraservicing.com/faq#glossary): Plain-language definitions of loan servicing, ACH, payoff statement, reconveyance, escrow, draw, ARM, default interest, and other key terms.

## Contact
Petra Loan Servicing Corp · hello@petraservicing.com · (864) 483-7168 · 25 Draper St, Suite A, Greenville, SC 29611 · NMLS #2649059 · CA DRE #02265074