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Borrowers
We partner with private lenders as a third-party loan servicer. If you have a loan being serviced by us, you can learn more in our FAQs, or submit a request (e.g., a payoff).
Frequently Asked Questions
Everything you need to know about Petra Loan Servicing.
What services does Petra Loan Servicing provide?
As the third-party servicer for your loan, we will:
Process monthly interest payments and other fees
Issue monthly loan statements
Send you payment reminders
Handle delinquency notifications
Attempt to contact you by phone and email is your loan becomes delinquent
Process payoff requests and statements
Manage your loan reconveyance
How are my monthly payments processed?
What if I need to make a late payment?
How do I request a payoff statement?
What happens after I have submitted a payoff request?
What should I do if I have questions about my loan terms or need an extension?
How can I contact Petra Loan Servicing?
What services does Petra Loan Servicing provide?
As the third-party servicer for your loan, we will:
Process monthly interest payments and other fees
Issue monthly loan statements
Send you payment reminders
Handle delinquency notifications
Attempt to contact you by phone and email is your loan becomes delinquent
Process payoff requests and statements
Manage your loan reconveyance
How are my monthly payments processed?
What if I need to make a late payment?
How do I request a payoff statement?
What happens after I have submitted a payoff request?
What should I do if I have questions about my loan terms or need an extension?
How can I contact Petra Loan Servicing?
Don’t find the answer? We can help, click here to contact
Submit a Request
