Two Ways to Work With Us

Two Ways to Work With Us

A monthly price per loan, with every other fee listed below and charged only when it applies. We never take a share of your late fees or default interest.

A monthly price per loan, with every other fee listed below and charged only when it applies. We never take a share of your late fees or default interest.

Back Office

From

$20

/mo per loan

You hold the money and the borrower relationship. We run the loan accounting, statements and reporting.

Servicer of record

You

Where payments go

Your bank

Loan Servicing

From

$30

/mo per loan

Everything in Back Office, plus we collect, distribute, chase and pay off as servicer of record.

Servicer of record

Petra

Where payments go

Petra trust account

Most lenders

Loan Servicing

From

$30

/mo per loan

Everything in Back Office, plus we collect, distribute, chase and pay off as servicer of record.

Servicer of record

Petra

Where payments go

Petra trust account

Most lenders

What’s Included

Loans and onboarding

Loan types

Interest-only, amortizing, construction or rehab, ARM

Rapid onboarding

New loans boarded from closing documents, independently verified; boarding fee below

Transfers in

From your previous servicer, payment history included

Extensions and term modifications

Processing fee below

Lenders included

1 per loan

Accounting and reporting

Interest, late fee and default calculations

Monthly statements and 1098s

Borrower and lender, your branding

Lender portal and reporting

Delinquency reporting

Monthly + live alerts

Payments and collections

Payment collection and distribution

ACH, by Petra

Payment reminders

Automated, 2 days before due

Missed-payment outreach

Phone and email the same day

Late and default fees

Charged, distributed and chased

Payoffs

Payoff statements

Same-day response

Payoff and reconveyance handling

Support

Borrower support

Phone, email and portal

Lender support

Dedicated Slack or Teams channel, email and phone

Same day, by 2pm ET

What’s Included

Back Office

Loan Servicing

Loans and onboarding

Loan types

Interest-only, amortizing, construction or rehab, ARM

Rapid onboarding

New loans boarded from closing documents, independently verified; boarding fee below

Transfers in

From your previous servicer, payment history included

Extensions and term modifications

Processing fee below

Lenders included

1 per loan

1 per loan

Accounting and reporting

Interest, late fee and default calculations

Monthly statements and 1098s

Borrower and lender, your branding

Lender portal and reporting

Delinquency reporting

Monthly

Monthly + live alerts

Payments and collections

Payment collection and distribution

ACH module

ACH, by Petra

Payment reminders

Automated, 2 days before due

Missed-payment outreach

Phone and email the same day

Late and default fees

Calculated

Charged, distributed and chased

Payoffs

Payoff statements

Statement only

Same-day response

Payoff and reconveyance handling

Support

Borrower support

Phone, email and portal

Lender support

Dedicated Slack or Teams channel, email and phone

Next business day

Same day, by 2pm ET

Usage-Based Fees

Fixed dollar amounts, charged only when they apply.

Fee

Fee

Back Office

Loan Servicing

Loan size

per $100k above $500k, per month, never more than $100

+$5

+$5

Additional lender

per additional lender or spread position on a loan, per month

$10

$10

Boarding

per loan; $25 each for 10 or more boarded together

$50

$50

Late fee administration

per late fee assessed; you keep the late fee

$25

Default administration

per month while a loan is in default; you keep the default interest

$25

Extension, modification or assignment

each

$50

$50

Draw management

per draw released from escrow

$50

Deboarding

per loan transferred to another servicer

$50

Optional Add-Ons

Tracking is à la carte: choose title, insurance or tax tracking for each security.

Fee

Fee

Back Office

Loan Servicing

Title tracking

per security, per month

$10

$10

Insurance tracking

per security, per month

$10

$10

Tax tracking

per security, per month

$5

$5

Tax or insurance escrow management

per escrow, per month

$10

ARMs

per loan, per month

$5

$5

Title tracking runs through Petra Title. Visit Petra Title →

Back Office Modules

Fee

Fee

Back Office

Loan Servicing

ACH module

we build the debit and credit files, you upload them to your bank

$10

per loan /mo

Trust accounting

monthly reconciliation of your trust account and a trust workbook for your bookkeeper

$500

per trust account /mo

LP platform

investor portal, capital accounts and reporting for your fund’s limited partners

$1,000

per fund /mo

$1,000

per fund /mo

Payable by Borrower

Fee

Fee

Back Office

Loan Servicing

Payoff statement / VoM

$25

ACH payment return

$25

Payoff administration

Cost varies

All servicing fees can be passed on to the borrower where your note or loan agreement provides for it. Monthly fees are per loan unless stated. We never take a share of late fees, default interest or any other charge. Subject to change.

Get Back to Lending

In a free 30-minute demo, we’ll show you how to take the friction out of your servicing.

Or call us at

Get Back to Lending

In a free 30-minute demo, we’ll show you how to take the friction out of your servicing.

Or call us at

Get Back to Lending

In a free 30-minute demo, we’ll show you how to take the friction out of your servicing.

Or call us at