The Petra Standard

The Petra Standard

These are the commitments we make on every loan we service, so you know what to expect before you switch.

These are the commitments we make on every loan we service, so you know what to expect before you switch.

01

Speed

Your servicer should never be the reason a deal waits.

The onboarding screen with five closing documents dropped in, each recognized, and the boarding checklist ticked
The onboarding screen with five closing documents dropped in, each recognized, and the boarding checklist ticked
The onboarding screen with five closing documents dropped in, each recognized, and the boarding checklist ticked

Drag-and-Drop Onboarding

Drop in the closing documents and we board the loan.

Same-Day Payoff Response

Requests in by 2pm ET get a response that day, and the statement follows as soon as we have what we need from you.

Same-Day Answers

Questions in by 2pm ET get an answer that day.

Back Office answers come the next business day.

The onboarding screen with five closing documents dropped in, each recognized, and the boarding checklist ticked

02

Fits How You Lend

We mold our service to the way you operate.

A $1.2 million construction loan funded by three lenders at different rates, with draws held in escrow, an interest reserve and default interest, each serviced as the loan documents set out
A $1.2 million construction loan funded by three lenders at different rates, with draws held in escrow, an interest reserve and default interest, each serviced as the loan documents set out
A $1.2 million construction loan funded by three lenders at different rates, with draws held in escrow, an interest reserve and default interest, each serviced as the loan documents set out

Every Structure, Serviced as Written

Participations, draws, reserves and spreads, exactly as your documents set out.

Your Loans in Petra Within a Week

See your own loans in Petra before you sign, at no cost.

As Much Control as You Want

Keep your own bank account and borrowers with our Back Office service.

A $1.2 million construction loan funded by three lenders at different rates, with draws held in escrow, an interest reserve and default interest, each serviced as the loan documents set out

03

Proactive

You work with people who know your loans and tell you first when something changes.

A conversation with your Petra specialist on your own channel
A conversation with your Petra specialist on your own channel
A conversation with your Petra specialist on your own channel

A Dedicated Specialist

One expert who knows your loans, on your own Slack or Teams channel.

Late Payments Followed Up From Day One

Reminders before each payment, and a call the same day if one is missed.

Insurance, Tax and Title Tracking

Optional insurance and tax tracking, with title monitoring through Petra Title.

Petra Title

Visit Petra Title →

A conversation with your Petra specialist on your own channel

Structures We Service Today

Structures We Service Today

All of these are on loans we service today.

All of these are on loans we service today.

Participations with any number of lenders on one loan

Lender spreads at different rates

Dutch and non-Dutch interest, on 30/360 or Actual day counts

Adjustable rates and a range of fund structures

Draws, escrows and holdbacks

Assignments and buy-outs between lenders

Get Back to Lending

In a free 30-minute demo, we’ll show you how to take the friction out of your servicing.

Or call us at

Get Back to Lending

In a free 30-minute demo, we’ll show you how to take the friction out of your servicing.

Or call us at

Get Back to Lending

In a free 30-minute demo, we’ll show you how to take the friction out of your servicing.

Or call us at