White-Glove Loan Servicing at the Speed of Private Lending
Expert loan servicing so your team can get back to lending.
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Which states can you service loans in?
Back Office works in all 50 states. Loan Servicing covers 46 states and DC; the exceptions are Arizona, Minnesota, Nevada and South Dakota, where we don’t currently service loans.
What loans do you service?
We primarily service business-purpose real estate loans, including bridge, fix-and-flip and construction loans. We also service other business-purpose loans, so if you have one you’d like us to look at, get in touch. We do not currently service consumer or owner-occupied loans.
Who holds the money?
On Loan Servicing, borrowers pay into our trust account, reconciled every month, and we pay every lender their share. On Back Office, the money stays in your own bank.
What does boarding involve?
For a new loan, you drop the closing documents into the portal and we board it. For loans moving from another servicer, we rebuild each loan’s payment history and tie it out before it goes live.